rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 3211801063
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. Wait for a moment after requesting the OTP to be sent, then try again if you don't receive it. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. This means you can only withdraw the money you've earned through gameplay, not any rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a rare exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within our gaming platform, and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, the funds will be added to your wallet within 24 hours. If you experience any issues, you can contact their care centre for assistance.
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